Eagle Care
1st Floor Gateway House, Grove Business Park, Enderby, Leicester, LE19 1SY
East Midlands · Leicestershire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-26 | Inadequate | new | Unrated→Inadequate | Eagle Care received an Inadequate rating because the service failed to maintain basic safety systems and governance structures. Critical failures included unsafe medicine management with documented errors in medication records, inadequate risk assessments leaving people at risk of harm, inconsistent staff recruitment checks, and a complete absence of oversight systems to monitor quality and safety. A serious incident involving a person's injury highlighted systemic failures in incident management, staff deployment, and lack of proper investigation and accountability. |