Expertise Homecare (Maidstone)
Wiltshire House, Tovil Green, Maidstone, ME15 6RJ
South East · Kent · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-01-12 | Inadequate | new | Unrated→Inadequate | This domiciliary care service received an Inadequate rating across all five key questions because it failed to ensure people's safety, provide effective care, or operate with proper governance. Critical failures included unsafe recruitment practices, inadequate staffing levels, poor medication management, absent care planning, and a lack of management oversight. The provider voluntarily ceased operations the day after inspection when they could not guarantee people's safety. |