CRG Homecare Stockton
Stockton Business Centre, 70-74 Brunswick Street, Stockton On Tees, TS18 1DW
North East · Stockton-on-Tees · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-06-26 | Inadequate | new | Unrated→Inadequate | CRG Homecare Stockton received an Inadequate rating because the service failed to ensure people's safety, with significant gaps in care delivery oversight, safeguarding reporting, and accurate record-keeping. Critical failures included lack of proper Mental Capacity Act assessments, inadequate medicine management, systemic failures in monitoring missed and late calls, and ineffective leadership and governance structures that prevented identification and rectification of serious problems. |
| 2018-11-02 | Unrated | Unrated→Unrated | — | |
| 2017-07-08 | Unrated | Unrated→Unrated | — | |
| 2015-04-30 | Unrated | Unrated→Unrated | — | |
| 2014-02-15 | Unrated | Unrated→Unrated | — |