Normanby House

6 Belgrave Crescent, Scarborough, YO11 1UB

Yorkshire & Humberside · North Yorkshire · residential

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Good
Effective
Good
Responsive
Good

Inspection history

PublishedOverallChangeTransitionAI summary
2022-02-17UnratedUnratedUnrated
2019-09-11GoodnewUnratedGoodNormanby House received a Good rating across all five key questions because it provides safe, effective and compassionate care in a family atmosphere where people are treated with dignity and respect. The service has strong leadership, good staffing levels, and staff who are well-trained and genuinely caring. While there are minor areas for development—such as making fire evacuation drills more robust, improving care plan systems to better link risk assessments, and implementing the Accessible Information Standard more fully—these do not detract from the consistently good outcomes achieved for people.