Westway Respite Ltd

81 West Way, Hounslow, TW5 0JE

London · Hounslow · residential

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2019-05-23InadequatenewUnratedInadequateWestway Respite Ltd received an Inadequate rating because people were at serious risk of harm due to unsafe practices including inappropriate restraint without proper training, inadequate safeguarding procedures, insufficient staff recruitment checks, and a culture of blame rather than compassionate care. Staff lacked essential training and support, incident investigations were not carried out, and management failed to identify or address systemic risks to vulnerable adults.
2018-08-31UnratedUnratedUnrated
2016-04-26UnratedUnratedUnrated
2015-02-12UnratedUnratedUnrated
2014-07-30UnratedUnratedUnrated
2013-08-03UnratedUnratedUnrated