Right at Home Medway

145 Watling Street, Gillingham, ME7 2YY

South East · Medway · domiciliary

Good

Key question ratings

Safe
Good
Caring
Good
Well-led
Good
Effective
Good
Responsive
Outstanding

Inspection history

PublishedOverallChangeTransitionAI summary
2019-11-20GoodnewUnratedGoodRight at Home Medway received a Good overall rating because it consistently delivers safe, effective, and well-led domiciliary care with outstanding responsiveness to individual needs. The service excels at person-centred care with excellent staff-to-service-user matching, strong safeguarding practices, and proactive health management, though the registered manager's recent departure was being managed appropriately by the provider.