High Care Plus Ltd
Kingsgate, 62 High Street, Redhill, RH1 1SG
South East · Surrey · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-07-08 | Inadequate | new | Unrated→Inadequate | High Care Plus Ltd received an Inadequate rating because of critical failures in safeguarding, risk management, medication safety, and staffing. The provider lacked adequate oversight systems, failed to ensure care calls were delivered safely, did not properly assess and plan people's care, and did not follow safe recruitment procedures. Despite positive feedback about individual staff members' caring approach, systemic failures meant people were at risk of avoidable harm. |