Avens Court Nursing Home

Broomcroft Drive, Pyrford, Woking, GU22 8NS

South East · Surrey · nursing

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Good
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2020-03-03InadequatenewUnratedInadequateAvens Court was rated Inadequate due to widespread failures in safety and leadership. Insufficient staffing levels meant people were not properly supervised, medicines were not managed safely with significant gaps in records, and potential abuse incidents were not reported. The registered provider failed to be open and honest about management changes, ignored previous concerns, and did not meet regulatory requirements including maintaining a registered manager.
2019-12-04UnratedUnratedUnrated