Southwest Home Care Ltd Office

196-198 Cheltenham Road, Bristol, BS6 5QZ

South West · Bristol, City of · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2015-02-26InadequatenewUnratedInadequateSouthwest Home Care Ltd received an Inadequate rating across all five key questions due to pervasive failures in basic care standards and regulatory compliance. The service had insufficient staffing leading to frequent missed and late appointments, unsafe recruitment practices, lack of proper care planning, and serious failures in safeguarding, training, and record-keeping. Leadership was ineffective with no meaningful quality monitoring systems in place.
2015-01-19UnratedUnratedUnrated
2013-09-25UnratedUnratedUnrated