CrucialCare Limited
4 Sawyer Way, Stone, ST15 0WD
West Midlands · Staffordshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-09-26 | Inadequate | new | Unrated→Inadequate | CrucialCare Limited received an Inadequate rating across all five key questions because the provider failed to establish basic systems to ensure safe, effective and dignified care. Critical failures included unsafe recruitment practices, absence of proper safeguarding procedures, missing or inadequate care records, lack of staff training, and failure to cooperate with the inspection process. The provider's inability to maintain oversight whilst delivering frontline care resulted in pervasive governance failures that placed vulnerable end-of-life patients at significant risk of harm. |