High View
Old Falmouth Road, Truro, TR1 2HN
South West · Cornwall · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-06-18 | Inadequate | new | Unrated→Inadequate | High View was rated Inadequate because the service failed to maintain safe staffing levels, with chronic understaffing exposing people and staff to significant risk of harm. The provider's quality assurance and leadership systems were ineffective in identifying and responding to safety concerns, and staffing shortages prevented people from accessing the community and living ordinary lives. |
| 2020-02-04 | Unrated | Unrated→Unrated | — |