Teonfa Care Group (South West)
9B Forresters Business Park, 40B Estover Close, Plymouth, PL6 7PL
South West · Plymouth · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-11-28 | Inadequate | new | Unrated→Inadequate | Teonfa Care Group (South West) received an Inadequate rating across all five key questions due to systemic failures in safeguarding, staffing, medicines management, and leadership. The service failed to keep people safe, with missed care visits, unsafe staffing practices, poor medication administration, and a lack of proper governance. The registered manager had recently left, and the interim leadership was unable to manage the service effectively, requiring local authority intervention to protect vulnerable people. |