Alton House
22 Sunrise Avenue, Hornchurch, RM12 4YS
London · Havering · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-02-29 | Inadequate | new | Unrated→Inadequate | Alton House received an Inadequate rating because it failed to ensure people's safety through inadequate risk assessments and medicine management, with serious concerns including the misuse of patients' prescribed medicines for staff use. Leadership and governance systems were ineffective at identifying and addressing critical safeguarding and safety breaches. Although the home had sufficient staffing and good infection control, these improvements were insufficient to overcome the fundamental failures in safe care and treatment. |
| 2019-09-25 | Unrated | Unrated→Unrated | — |