La Retraite
11-13 Walliscote Road, Weston-super-mare, BS23 1XE
South West · North Somerset · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-04-02 | Unrated | Unrated→Unrated | — | |
| 2020-03-03 | Inadequate | new | Unrated→Inadequate | La Retraite received an Inadequate rating because the service failed to protect people from harm, with inadequate safeguarding systems, unsafe risk management, and weak governance that did not identify serious shortfalls. Additionally, unsafe staffing levels, inadequate staff training, and failure to comply with the Mental Capacity Act compounded these concerns, despite some recent improvements made by the new manager. |