Stepping Stones
Church Road, New Romney, TN28 8EY
South East · Kent · residential
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-07-23 | Unrated | Unrated→Unrated | — | |
| 2021-07-02 | Inadequate | new | Unrated→Inadequate | Stepping Stones received an Inadequate rating because the service failed to protect people from abuse and harm. Serious safeguarding concerns were not reported to authorities, staff were not safely recruited despite criminal records, people were unlawfully restrained without proper training, and there was no governance or quality oversight. The provider completely failed to manage infection control during COVID-19, resulting in all residents contracting the virus. |
| 2020-03-04 | Unrated | Unrated→Unrated | — |