Easy Hub
Office 1.22, 22 Addiscombe Road, Croydon, CR0 5PE
London · Croydon · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-08-11 | Inadequate | new | Unrated→Inadequate | Easy Hub received an Inadequate rating because it failed to establish safe systems and processes to protect people from harm. The registered manager lacked knowledge and understanding of governance requirements, staff were not safely recruited or properly trained, and critical risk assessments were missing or incomplete. Whilst staff were kind and the person felt cared for, fundamental safeguarding, leadership and organisational failures meant the service could not ensure safe, effective care. |