Shropshire, Crewe
Unit 3A Faraday Business Park, Faraday Drive, Bridgnorth, WV15 5BA
West Midlands · Shropshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-11-26 | Inadequate | new | Unrated→Inadequate | Alpha Support Limited received an Inadequate rating across all five key questions because the provider failed to demonstrate safe, effective, caring, responsive or well-led care. Critical failures included unsafe recruitment practices with incomplete staff files, lack of safeguarding procedures and failure to report concerns to authorities, unsafe medication administration without staff training, poor care planning that did not meet people's assessed needs, and inadequate governance with missing or disorganised records. |