MSC Home Care Limited
Albany Works, Moorland Road, Stoke On Trent, ST6 1EB
West Midlands · Stoke-on-Trent · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Inadequate
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2019-04-10 | Inadequate | new | Unrated→Inadequate | MSC Home Care Limited received an 'Inadequate' rating across all five key questions due to a significant deterioration in care quality since the previous inspection. The service failed to implement effective systems for risk assessment, care planning, staff deployment, and quality assurance, leaving people at risk of harm. Multiple regulatory breaches were identified regarding unsafe practices, inadequate staffing, poor safeguarding responses, and lack of management oversight. |
| 2017-12-21 | Unrated | Unrated→Unrated | — | |
| 2016-11-08 | Unrated | Unrated→Unrated | — | |
| 2014-12-14 | Unrated | Unrated→Unrated | — | |
| 2013-07-19 | Unrated | Unrated→Unrated | — |