Hands of Compassion Care Ltd
7 Henley Close, Chatham, ME5 7SU
South East · Medway · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2024-06-12 | Inadequate | new | Unrated→Inadequate | Hands of Compassion Care Ltd received an Inadequate overall rating because of widespread and serious failures in safe care delivery that had not improved since the previous inspection. Critical breaches included unsafe medicines management with secondary dispensing practices, inadequate staff recruitment checks, insufficient staff training in essential areas, and poor governance systems that failed to identify or address risks to people's safety. |
| 2023-02-15 | Unrated | Unrated→Unrated | — | |
| 2022-11-18 | Unrated | Unrated→Unrated | — | |
| 2020-12-25 | Unrated | Unrated→Unrated | — | |
| 2020-08-11 | Unrated | Unrated→Unrated | — |