Iverna (North) Devon
Unit 3a, Clovelly Road Industrial Estate, Bideford, EX39 3HN
South West · Devon · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Requires improvement
- Responsive
- Requires improvement
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-07-06 | Unrated | Unrated→Unrated | — | |
| 2021-05-31 | Inadequate | new | Unrated→Inadequate | Iverna (North) Devon received an Inadequate rating because the service failed to protect people from abuse and harm, with serious safeguarding concerns including unlawful restraint and inadequate investigation of incidents. Leadership was ineffective and created a culture where staff felt bullied and unable to raise concerns safely, whilst critical gaps in staffing, training, and medication management put people at ongoing risk. |