The Potergate, Ecclesall Road
The Portergate, 257 Ecclesall Road, Sheffield, S11 8NX
Yorkshire & Humberside · Sheffield · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- No published rating
- Responsive
- No published rating
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2020-09-02 | Inadequate | new | Unrated→Inadequate | The Potergate received an Inadequate rating because the provider failed to implement essential safety systems, governance structures, and quality monitoring processes. Critical breaches included unsafe medicines management without proper training or processes, inadequate recruitment procedures that did not verify staff suitability, and the absence of risk assessments and care plans. Whilst staff were genuinely caring and people felt safe, the lack of robust oversight and quality assurance systems meant the service could not reliably protect people from avoidable harm. |