Professional Care Services Bucks Ltd

Courns Wood House, Clappins Lane, North Dean, High Wycombe, HP14 4NW

South East · Buckinghamshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2021-08-07InadequatenewUnratedInadequateProfessional Care Services Bucks Ltd received an Inadequate rating because the service failed to protect people from harm, with multiple ongoing breaches of regulations despite previous enforcement action. The registered manager demonstrated poor leadership, inappropriate conduct towards people and staff, and a lack of understanding of safeguarding and regulatory requirements. Critical failures in risk management, medication safety, staff recruitment and training placed vulnerable people at significant risk.
2021-04-13UnratedUnratedUnrated
Professional Care Services Bucks Ltd — CQC Monitor