Nightingale Homecare and Community Support Services Ltd
Unit 32, Evans Business Centre, 1-2 Sparrow Way, Lakesview International Business Park, Hersden, Canterbury, CT3 4AL
South East · Kent · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2015-05-01 | Inadequate | new | Unrated→Inadequate | Nightingale Homecare received an Inadequate rating because it failed to provide safe, effective, and responsive care following rapid expansion to 130 people. Critical failures included inadequate risk assessments and care planning, unsafe medication management, incomplete staff recruitment checks, and poor supervision and training. Whilst staff were caring and people felt their immediate care needs were met, the service lacked the governance systems needed to ensure consistent, safe care across all users. |
| 2014-03-01 | Unrated | Unrated→Unrated | — |