Comfort Call Northampton
6 Westleigh Office Park, Scirocco Close, Moulton Park, Northampton, NN3 6BW
East Midlands · West Northamptonshire · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Requires improvement
- Well-led
- Inadequate
- Effective
- Inadequate
- Responsive
- Inadequate
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2016-05-27 | Inadequate | new | Unrated→Inadequate | Comfort Call Northampton received an Inadequate rating because it failed to maintain safe systems for medicines management despite previous warnings, had ineffective safeguarding processes that missed serious concerns, and consistently failed to deploy staff properly to deliver planned care. Quality assurance systems were inadequate and did not identify or address these critical breaches. |
| 2016-01-22 | Unrated | Unrated→Unrated | — | |
| 2015-07-13 | Unrated | Unrated→Unrated | — |