Bluebird Care East Hertfordshire

Unit 7 The Highoak Business Centre, Collett Road, Ware, SG12 7LY

East · Hertfordshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2015-07-22InadequatenewUnratedInadequateBluebird Care East Hertfordshire received an Inadequate rating due to pervasive failures in safe staffing, safeguarding, medication management, and leadership. The service had insufficient staff to meet people's needs, resulting in widespread late and missed care calls, inadequate recruitment practices, and a lack of quality assurance systems to identify and address problems.
2013-12-18UnratedUnratedUnrated