Impact Healthcare Services Ltd
137 Cornwallis House, Howard Chase, Basildon, SS14 3BB
East · Essex · domiciliary
Inadequate
Key question ratings
- Safe
- Inadequate
- Caring
- Good
- Well-led
- Inadequate
- Effective
- Good
- Responsive
- Good
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2022-11-24 | Inadequate | new | Unrated→Inadequate | The service was rated Inadequate because it failed to ensure people were protected from harm due to serious breaches in recruitment practices, risk management, medicines safety, and governance oversight. Whilst people and relatives reported positive experiences with care quality, the provider's systems were fundamentally unsafe, with contradictory records, inadequate staff vetting, and poor monitoring failing to identify critical risks. |
| 2020-12-23 | Unrated | Unrated→Unrated | — |