Home Instead Romford
Bates Business Centre, Suite G6, Church Road, Harold Wood, Romford, RM3 0JA
London · Havering · domiciliary
Outstanding
Key question ratings
- Safe
- Good
- Caring
- Good
- Well-led
- Outstanding
- Effective
- Good
- Responsive
- Outstanding
Inspection history
| Published | Overall | Change | Transition | AI summary |
|---|---|---|---|---|
| 2021-09-04 | Outstanding | new | Unrated→Outstanding | Home Instead Romford received an Outstanding rating because it demonstrated exceptional leadership and responsiveness, with a strong person-centred culture that prioritised people's needs and preferences. The service excelled in matching staff to individuals, innovatively supporting communication and social engagement, and maintaining flexible, high-quality care delivery with excellent staff retention and satisfaction. |