Trinity House Care Centre

Mace Street, Cradley Heath, B64 6HP

West Midlands · Sandwell · residential

Inadequate

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Requires improvement
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2023-01-31InadequatenewUnratedInadequateTrinity House Care Centre received an overall rating of Inadequate because critical governance failures prevented the organisation from identifying significant safeguarding and operational concerns, including installing CCTV without consent and failing to analyse accident trends. Although some improvements were made since the last inspection and the service is no longer in breach of some regulations, the provider remained in breach of regulations regarding consent and good governance, with systems failing to effectively monitor and improve service quality.
2023-01-24UnratedUnratedUnrated
2020-12-12UnratedUnratedUnrated