Pinnacle Brit

01 Meadlake Place, Thorpe Lea Road, Egham, TW20 8HE

South East · Surrey · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2024-02-21InadequatenewUnratedInadequatePinnacle Brit received an Inadequate rating because it has failed to make meaningful improvements across multiple areas despite previous inspections. The service has persistent breaches in safeguarding staff deployment, medication management, risk assessment, training, care planning, and complaint handling. Leadership oversight remains ineffective, with audits failing to identify or prevent ongoing quality issues.
2022-09-30UnratedUnratedUnrated
2022-03-22UnratedUnratedUnrated
2020-12-25UnratedUnratedUnrated