Florence House

The Old Vicarage, 17 Church Road, Wanborough, Swindon, SN4 0BZ

South West · Swindon · nursing

Inadequate

Key question ratings

Safe
Requires improvement
Caring
Requires improvement
Well-led
Inadequate
Effective
Good
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2016-04-20InadequatenewUnratedInadequateFlorence House received an Inadequate overall rating because of significant failures in leadership and governance, responsiveness to care needs, and safety systems. Despite some improvements in medicines management and staff safeguarding knowledge, the service failed to implement required actions from previous inspections, had ineffective quality assurance systems that missed critical issues, and did not consistently deliver person-centred care based on accurate assessments and care planning.
2015-11-03UnratedUnratedUnrated
2015-07-16UnratedUnratedUnrated