Omega Integrated Care Limited

1B Irfon House, Stones Courtyard, High Street, Chesham, HP5 1DE

South East · Buckinghamshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Inadequate
Well-led
Inadequate
Effective
Inadequate
Responsive
Inadequate

Inspection history

PublishedOverallChangeTransitionAI summary
2022-01-25InadequatenewUnratedInadequateThe service received an Inadequate rating across all five key questions because it failed to establish safe, effective, or caring systems. Critical failures included inadequate safeguarding procedures, unsafe medicines management, insufficient and poorly recruited staff, lack of proper assessments and care planning, and widespread breaches of people's dignity and respect. The registered manager demonstrated poor governance, failed to respond appropriately to identified risks, and did not comply with urgent regulatory conditions imposed during inspection.