Sycamore House

Appleby Glade Industrial Estate, Ryder Close, Swadlincote, DE11 9EU

East Midlands · Derbyshire · domiciliary

Inadequate

Key question ratings

Safe
Inadequate
Caring
Requires improvement
Well-led
Inadequate
Effective
Requires improvement
Responsive
Requires improvement

Inspection history

PublishedOverallChangeTransitionAI summary
2021-10-07InadequatenewUnratedInadequateSycamore House received an Inadequate rating because it failed to protect people from abuse and avoidable harm, with significant shortfalls in safeguarding systems, risk management, and staff deployment. The service experienced widespread governance failures, including missed and late calls, inadequate staffing levels, and failure to notify the Care Quality Commission of reportable incidents, resulting in the provider being placed in special measures with notice of intent to cancel registration.
2021-04-17UnratedUnratedUnrated