Professor at the University of Leicester
Cited in UK press coverage of health & social care
1 citation
Across 1 topic, first on 27 Aug 2026.
Cited on
“More empathic organisations have better patient outcomes, staff wellbeing and financial bottom lines. Empathy helps patients because they feel listened to. If you're not listening to the patient, or they don't feel able to share all their symptoms, you won't understand what they are going through and you cannot make an accurate diagnosis.”
Professor at the University of Leicester · Hospital discharge / bed-blocking · 27 Aug 2026 · Hospitals in England ranking highly for empathy ‘have better patient outcomes’ ↗
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