Hazel Roberts — CQC deputy director of adult social care in the central region

Hazel Roberts: key facts

Kind of voice: Sector leader
Role: CQC deputy director of adult social care in the central region
Quoted on: Care home closures & provider failure, A&E & ambulance response, Hospital discharge / bed-blocking
Press citations held: 3
Most recently quoted: 30 Sept 2026
First quoted: 8 Sept 2026

“During our visit to Eden Lodge Residential Care Home, we found a service where leaders didn't have proper control over the quality and safety of care. Leaders' audits and checks hadn't picked up problems with the environment, medicines, care plans and staffing, and known risks went unresolved for long periods.”
on Care home closures & provider failure · 30 Sept 2026 · Read the article ↗

What Hazel Roberts has said

“Staff were doing their best, but there weren't enough of them and they often couldn't see people around corners”
CQC inspector · A&E & ambulance response · 30 Sept 2026 · Basildon Hospital had 12-hour waits at A&E department ↗
“And nurses said doctors would often reject their referrals because they were from nurses, not doctors, all of which delayed people's care more”
CQC deputy director of operations in the East of England · Hospital discharge / bed-blocking · 8 Sept 2026 · CQC downgrades rating of South Essex hospital to ‘inadequate’ ↗

Where Hazel Roberts has been quoted

Razors and dirty equipment found at Bestwood care homebbc.co.uk · 30 Sept 2026
Basildon Hospital had 12-hour waits at A&E departmentbbc.com · 30 Sept 2026
CQC downgrades rating of South Essex hospital to ‘inadequate’nursingtimes.net · 8 Sept 2026

Chief executives, directors and spokespeople of trade bodies, representative associations and charities speaking for the sector. Citations are counted by an automated scan of UK press coverage and may be incomplete. Roles, biographies and contact details are researched and human-reviewed before they appear here; anything not yet reviewed is simply absent rather than shown unverified. This profile was last updated on 30 Sept 2026. See the methodology for how this page is built, or email contact@bridgeheadcommunications.com to correct anything on it.