Tracy Pilcher

“In particular, corridor care is not something we want in our hospitals, and it is absolutely not what we want for our patients.”

“Getting patients out of the hospital when they are ready is vital to improving our position. We currently have 200 patients in our hospitals who no longer need to be here.”

“It's been a real team effort to help alleviate those pressures as much as they can.”

“We are seeing significant pressures across our hospitals and in particular in our A&E department, where we have more than 100 patients waiting to be seen and have seen the highest attendances on record.”

“We would like to thank our staff for working incredibly hard to care for our patients. It's been a real team effort to help alleviate those pressures as much as they can. We also want to thank our partners for their support.”

“We are seeing significant pressures across our hospitals and in particular in our A&E department, where we have more than 100 patients waiting to be seen and have seen the highest attendances on record.”

“We would like to thank our staff for working incredibly hard to care for our patients.”

“We are seeing significant pressures across our hospitals and in particular in our A&E department, where we have more than 100 patients waiting to be seen and have seen the highest attendances on record. Not just once, but three times in two weeks.”

“Getting patients out of the hospital when they are ready is vital to improving our position. We currently have 200 patients in our hospitals who no longer need to be here.”

“We recognise that significant waits to be seen and corridor care is not the way our staff want to work or our patients want to be seen, and for that we are very sorry.”

“We are seeing significant pressures across our hospitals and in particular in our A&E department, where we have more than 100 patients waiting to be seen and have seen the highest attendances on record.”

“We recognise the importance of the Independent Maternity Review and fully accept the failings outlined by Donna Ockenden, for which we are truly sorry.”

“We recognise the importance of the Independent Maternity Review and fully accept the failings outlined by Donna Ockenden, for which we are truly sorry.”

“We recognise the importance of the Independent Maternity Review and fully accept the failings outlined by Donna Ockenden, for which we are truly sorry.”

“Jack and Sarah Hawkins have been through unimaginable pain since the tragic loss of their daughter, Harriet, while in our care. Not only did we fail to care for them in our hospitals, but we also repeatedly failed them when they tried to get answers, and for that I am truly sorry.”

“I would like to apologise to Natalie Needham and her family for the mistakes we made in handling her subject access request (SAR).”

“Last year, we commissioned an urgent review of our Quality Assurance processes and since then there have been improvements in the way our SARs are handled and responded to. However, we appreciate that this hasn't been the experience in these cases, and for that we are extremely sorry.”

“We need to do more to support them to do that in the culture and environment that they deserve and that we all aspire to.”

“We know that there are significant challenges for our colleagues working in maternity services and we are thankful for their commitment to caring for women and families.”

“We recognise how important it is for affected families to have open and transparent processes in place and to know that accountability is being taken seriously.”

“We understand that it causes additional harm where records are missing or delayed and is unnecessarily distressing to the affected families. We are truly sorry for that.”