Guernsey · Information Freedom & Transparency · 25 March 2014 onward
How the States answers Freedom of Information requests.
Guernsey has no statutory Freedom of Information law - only a voluntary Code of Practice with a 20-working-day response target. Every request on the States’ own public disclosure log, 718 in total back to 25 March 2014, tracked here for how long an answer took and what it actually said.
- Requests, 2014 to date
- 718Requests, 2014 to date
- Mean response time (median 28 calendar days)
- 40 daysMean response time (median 28 calendar days)
- Answered within the 20-working-day target
- 55%Answered within the 20-working-day target
- Granted in full, of 718
- 367Granted in full, of 718
Nearly the full public history: requests logged 25 March 2014 to 20 August 2026- the States’ disclosure log itself appears to start at the earlier date, so this is not a truncation on this page’s part. A small number of logged entries (fewer than ten) are excluded rather than guessed at, where the source PDF states a response date that is internally inconsistent with its own receipt date (e.g. predating it) with no way to resolve which figure is the typo.
“Working days” is a plain count: Monday-to-Friday only, with no States of Guernsey public-holiday calendar applied, so every working-day figure above (and the on-target rate) slightly overstates how many true working days actually elapsed.
Outcome verification is partial: only 63 of the 718 outcome classifications below were individually hand-verified against the full response letter. The rest (655) kept an automated call instead - a keyword scan for the current States term’s unverified rows, or an LLM’s read of the extracted response-letter text for the historical rows further back - rather than a person individually re-reading each one start to finish, so a small number could be misclassified. Flagged row by row in the table further down.
States of Guernsey, Freedom of Information disclosure log (gov.gg/information) - every response letter referenced below is published there. Guernsey’s Freedom of Information Code of Practice is voluntary, not statutory - its 20-working-day window is a published target, not a legal deadline, and a late or refused response is not a breach of law.
What answer did the request get
Outcomes
Every request classified into one of four outcomes, from the States' own response letters.
“Granted in part” covers any response that answered some but not all of a request, whatever the reason given. Only 63 of 718 rows were individually hand-verified against the full letter text - see the note above and the table below for which.
What people ask about
Requests by topic
Bridgehead's own subject categorisation of each request, ranked by count - not a States-published classification.
Same data, ranked
- Health / social care152
- Transport / roads101
- Policing / justice82
- Finance / tax69
- Planning / environment58
- Staffing / HR / IT56
- Governance / administration55
- Other / miscellaneous47
- Education / schools38
- Housing / property30
- Population / immigration19
- Social security / benefits11
“Other / miscellaneous” buckets requests that didn’t fit a clear single topic (e.g. multi-subject requests, or subjects with only one or two requests each).
How long an answer takes
Response times
Mean and median response time, in calendar and working days, against the Code's 20-working-day target.
395 of 718 requests (55.0%) were answered within 20 working days on this plain Monday-to-Friday count. Because no public-holiday calendar is applied, true elapsed working days run slightly higher than shown, so this on-target rate is an upper bound, not an exact figure.
Trends
Year by year
Every request grouped by the year it was submitted, 2014 to 2026: how many came in, how quickly they were answered, and what share got a full answer. The headline figures above average the whole period together and hide exactly this.
The slowest year on the median was 2025 (25 working days to a typical answer, 39% within target), the fastest 2017 (6 working days, 84% within target). The busiest full year was 2025, with 152 requests.
Share answered within the 20-working-day target
Working days from submission to response
The mean sits above the median in every year: a minority of very slow answers pulls it up, so the median is the better guide to a typical request’s wait.
Outcome mix per year
Each bar is one year normalised to 100%, so the full-grant share can be compared across years of very different request volume. Hover or tap a bar for the underlying counts.
| Year | Requests | Median working days | Mean working days | Within 20 working days | Granted in full | Granted in part | Refused in full | Not held |
|---|---|---|---|---|---|---|---|---|
| 2014(partial) | 15 | 13 | 27.1 | 67% (10) | 53% (8) | 2 | 5 | 0 |
| 2015 | 12 | 20.5 | 36.7 | 50% (6) | 42% (5) | 3 | 2 | 2 |
| 2016 | 16 | 10.5 | 11.1 | 88% (14) | 25% (4) | 5 | 5 | 2 |
| 2017 | 37 | 6 | 9.4 | 84% (31) | 59% (22) | 6 | 6 | 3 |
| 2018 | 16 | 18 | 16.5 | 75% (12) | 38% (6) | 7 | 2 | 1 |
| 2019 | 64 | 18 | 18.9 | 78% (50) | 47% (30) | 27 | 5 | 2 |
| 2020 | 57 | 15 | 21.2 | 68% (39) | 49% (28) | 15 | 11 | 3 |
| 2021 | 59 | 20 | 20.5 | 59% (35) | 51% (30) | 22 | 3 | 4 |
| 2022 | 52 | 20 | 26.7 | 58% (30) | 52% (27) | 15 | 4 | 6 |
| 2023 | 69 | 23 | 32.2 | 39% (27) | 42% (29) | 27 | 8 | 5 |
| 2024 | 103 | 23 | 46.9 | 38% (39) | 50% (52) | 36 | 9 | 6 |
| 2025 | 152 | 25 | 36.4 | 39% (60) | 56% (85) | 41 | 18 | 8 |
| 2026(partial) | 66 | 19 | 24.1 | 64% (42) | 62% (41) | 17 | 6 | 2 |
Grouped by year of submission, so a request asked in December and answered in January counts against the earlier year. 2014 and 2026 are partial years - the log starts 25 March 2014 and runs to 20 August 2026- so their request counts are not comparable with a full year’s, though their response-time and outcome rates are. Working days are a plain Monday-to-Friday count (no public-holiday calendar), so every on-target rate is an upper bound; and the outcome split inherits the partial verification described at the top of the page, so treat a single year’s few-point movement in the outcome mix with more caution than a sustained multi-year shift.
Show your working
Every request
All 718 requests in scope, with a link to the States' own published response letter for each. Rows marked "(unverified outcome)" kept an automated outcome call rather than being individually hand-verified - see the note above.
| Submitted | Request | Responded | Days (cal. / working) | Outcome | Topic |
|---|---|---|---|---|---|
| 25 Mar 2014 | Media request for figures surrounding Les Beaucamps High School attendance(unverified outcome) | 1 Apr 2014 | 7 / 5 | Granted in full | Education / schools |
| 7 Apr 2014 | Request regarding Enteral nutrition contract(unverified outcome) | 22 May 2014 | 45 / 33(over target) | Granted in part | Health / social care |
| 23 Apr 2014 | Request regarding noise abatement(unverified outcome) | 30 Apr 2014 | 7 / 5 | Granted in full | Transport / roads |
| 15 Jul 2014 | Media request for information on air pollution levels(unverified outcome) | 15 Jul 2014 | 0 / 0 | Refused in full | Planning / environment |
| 19 Aug 2014 | Request with regard to a CT Plus contract dispute(unverified outcome) | 9 Sept 2014 | 21 / 15 | Refused in full | Transport / roads |
| 22 Aug 2014 | Media request for FTP reports to the Policy Council(unverified outcome) | 23 Sept 2014 | 32 / 22(over target) | Refused in full | Finance / tax |
| 22 Aug 2014 | Media request for information on hydrotherapy pools(unverified outcome) | 10 Sept 2014 | 19 / 13 | Granted in full | Health / social care |
| 16 Sept 2014 | Request for information on travel expenses(unverified outcome) | 16 Sept 2014 | 0 / 0 | Granted in full | Governance / administration |
| 18 Sept 2014 | Request for statistics on under 18 pregnancies in Guernsey(unverified outcome) | 14 Oct 2014 | 26 / 18 | Granted in full | Health / social care |
| 30 Sept 2014 | Request to Public Accounts Committee regarding FTP reports(unverified outcome) | 26 Mar 2015 | 177 / 127(over target) | Refused in full | Governance / administration |
| 8 Oct 2014 | Media request for PR expenditure by Department(unverified outcome) | 3 Mar 2015 | 146 / 104(over target) | Granted in full | Governance / administration |
| 14 Oct 2014 | Request for information relating to firefighting foam(unverified outcome) | 17 Oct 2014 | 3 / 3 | Refused in full | Planning / environment |
| 3 Nov 2014 | Media request for cost of contact with Orchard PR for the MyHarbours project(unverified outcome) | 3 Nov 2014 | 0 / 0 | Granted in part | Governance / administration |
| 24 Nov 2014 | Request for statistics on self-harm(unverified outcome) | 17 Feb 2015 | 85 / 61(over target) | Granted in full | Health / social care |
| 18 Dec 2014 | Request for statistics regarding arrests(unverified outcome) | 19 Dec 2014 | 1 / 1 | Granted in full | Policing / justice |
Who actually answers
Which committee is slowest
Requests submitted 1 January 2021 onward, grouped by which committee or department answered - not published on the States' disclosure log itself, but stated inside 430 of the 501 response letters from that period.
Of the 12 committees below, a current, named individual accountable for how the department runs, either its senior civil servant or its Committee Secretary, could be verified against the States’ own website for only 4. For the slowest of them, the Committee for Home Affairs, no current officer of either kind is publicly named anywhere on gov.gg.
| Committee | Requests | Median working days | Mean working days | Within 20 working days |
|---|---|---|---|---|
| Committee for Home AffairsNo current named officer found | 86 | 39.5 | 59.5 | 30% |
| Policy & Resources CommitteeBoley Smillie, Chief Executive & Head of the Public Service | 119 | 24 | 27.2 | 40% |
| Committee for Health & Social CareNiki Cleal, Committee Secretary | 94 | 24 | 37.2 | 38% |
| Civil Contingencies AuthorityNo current named officer found | 7 | 23 | 23.0 | 43% |
| States of Guernsey (unspecified)No current named officer found | 5 | 22 | 28.2 | 40% |
| Committee for Education, Sport & CultureNick Hynes, Director of Education | 22 | 20 | 30.8 | 64% |
| Committee for the Environment & InfrastructureNo current named officer found | 30 | 19 | 19.7 | 57% |
| Committee for Employment & Social SecurityNo current named officer found | 15 | 19 | 22.3 | 67% |
| Committee for Economic DevelopmentHelga Jennings, Committee Secretary | 9 | 19 | 26.6 | 67% |
| Traffic & Highway ServicesNo current named officer found | 12 | 18.5 | 16.4 | 67% |
| States' Trading Supervisory BoardNo current named officer found | 13 | 18 | 17.8 | 69% |
| Planning ServiceNo current named officer found | 7 | 2 | 7.6 | 86% |
Committee attribution is read from each response letter’s own text (a line reading “Response provided by...”), which only appears in letters from roughly 2021 onward - the older letter template used before that never states which committee answered, so this breakdown cannot be extended back to the full 2014 record. Committees with fewer than 5 attributed requests in this window are left off the list rather than ranked on too small a sample. 71 of 501 requests in this window are excluded from every row above: either the letter did not clearly name a single committee, or it named more than one jointly. The named officer under each committee, where found, is that committee’s senior civil servant or, where none could be verified as current, its Committee Secretary - Guernsey replaced one-Chief-Officer-per-committee with a single unified civil service in 2019, so most committees no longer have one clearly identifiable senior officer published anywhere current; a gap here reflects that, not a research shortfall. Hover an officer’s name for any scope caveat; click through to its source.
A different mechanism
Rule 14: written questions to Committee Presidents.
Distinct from Freedom of Information above: a Rule 14 question can only be asked by a States Member, addressed to a named Committee President rather than the States generally, and is governed by the States’ own Rules of Procedure rather than the FOI Code - a written reply is due within 15 clear days of receipt, extendable to 30 if the Presiding Officer agrees 15 would be unreasonable in a particular case.
What Members ask about
Written questions by topic
All 440 Rule 14 written questions on parliament.gg's own record, 10 January 2014 to 28 August 2026, by subject - same taxonomy as the FOI topics above.
Same data, ranked
- Other / miscellaneous69
- Staffing / HR / IT67
- Health / social care59
- Planning / environment52
- Education / schools43
- Finance / tax42
- Transport / roads36
- Policing / justice29
- Governance / administration18
- Housing / property17
- Social security / benefits5
- Population / immigration3
Bridgehead’s own subject categorisation of each question’s title, not a States-published classification - “Other / miscellaneous” covers question titles too short or generic to place in a single topic (e.g. a bare deputy’s name, or a one-word title like “Waste” with nothing else to go on).
How long an answer takes
Written question response times
Mean and median response time against the Rule 14(2) target, from 56 questions with a distinct, verifiable response date (26 March 2025 to 28 August 2026).
Scoped to 56 of 440written questions on record: the rest predate the ingest that started capturing a genuine, distinct response date, and carry only a count (topics above), not a reliable turnaround figure - see getWrittenQuestionStats() for exactly which rows qualify and why. “Clear days” per Rule 14(2) excludes both the day a question was asked and the day it was answered.
Trends
Written questions year by year
How many Rule 14 written questions States Members asked each year, 2014 to 2026, and - for the years where a genuine response date exists - how quickly Committee Presidents answered.
Questions asked per year
Response time, where verifiable
| Year | Questions | Median days | Within 15 | Within 30 |
|---|---|---|---|---|
| 2025 | 16 of 35 | 15 | 56% | 100% |
| 2026(partial) | 40 of 42 | 15 | 90% | 100% |
“Questions” is the number that year with a distinct, verifiable response date, out of all asked. Median is in calendar days; “within 15” and “within 30” are the Rule 14(2) clear-day target and its extendable cap. Earlier years carry a count only - no genuine response date was captured for them - so no trend can honestly be drawn further back than this.
Counted by the year a question was asked. 2026 is a partial year, running to 28 August 2026. 2016 shows as zero because no question dated that year appears in parliament.gg’s question record, which this page reads from - more likely a gap in that record than a year in which no Member asked a written question, so read it as missing rather than as none.
Who actually answers
Which committee is slowest to answer a written question
From the same reliable-response-date subset as the response-time figures above - most committees don't have enough of those to rank, so this list is short on purpose.
| Committee | Questions | Median days | Mean days | Within 15 |
|---|---|---|---|---|
| Committee for Economic Development | 5 | 15 | 14.4 | 80% |
| Policy & Resources Committee | 24 | 15 | 16.8 | 71% |
| States' Trading & Supervisory Board | 5 | 15 | 14.6 | 100% |
| Committee for Health & Social Care | 7 | 15 | 16.3 | 86% |
| Committee for Home Affairs | 7 | 15 | 16.1 | 86% |
Committees with fewer than 5 questions carrying a genuine response date are left off this list - most of the record predates reliable response-date capture, so only a handful of committees clear that bar. Not a full ranking of every committee, just the ones with enough evidence to say something about.