Guernsey Deputy Scorecard

AN INDEPENDENT RECORD OF EVERY PROMISE MADE IN THE STATES OF GUERNSEY

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Guernsey · Information Freedom & Transparency · 25 March 2014 onward

How the States answers Freedom of Information requests.

Guernsey has no statutory Freedom of Information law - only a voluntary Code of Practice with a 20-working-day response target. Every request on the States’ own public disclosure log, 718 in total back to 25 March 2014, tracked here for how long an answer took and what it actually said.

Requests, 2014 to date
718Requests, 2014 to date
Mean response time (median 28 calendar days)
40 daysMean response time (median 28 calendar days)
Answered within the 20-working-day target
55%Answered within the 20-working-day target
Granted in full, of 718
367Granted in full, of 718

Nearly the full public history: requests logged 25 March 2014 to 20 August 2026- the States’ disclosure log itself appears to start at the earlier date, so this is not a truncation on this page’s part. A small number of logged entries (fewer than ten) are excluded rather than guessed at, where the source PDF states a response date that is internally inconsistent with its own receipt date (e.g. predating it) with no way to resolve which figure is the typo.

“Working days” is a plain count: Monday-to-Friday only, with no States of Guernsey public-holiday calendar applied, so every working-day figure above (and the on-target rate) slightly overstates how many true working days actually elapsed.

Outcome verification is partial: only 63 of the 718 outcome classifications below were individually hand-verified against the full response letter. The rest (655) kept an automated call instead - a keyword scan for the current States term’s unverified rows, or an LLM’s read of the extracted response-letter text for the historical rows further back - rather than a person individually re-reading each one start to finish, so a small number could be misclassified. Flagged row by row in the table further down.

States of Guernsey, Freedom of Information disclosure log (gov.gg/information) - every response letter referenced below is published there. Guernsey’s Freedom of Information Code of Practice is voluntary, not statutory - its 20-working-day window is a published target, not a legal deadline, and a late or refused response is not a breach of law.

What answer did the request get

Outcomes

Every request classified into one of four outcomes, from the States' own response letters.

“Granted in part” covers any response that answered some but not all of a request, whatever the reason given. Only 63 of 718 rows were individually hand-verified against the full letter text - see the note above and the table below for which.

What people ask about

Requests by topic

Bridgehead's own subject categorisation of each request, ranked by count - not a States-published classification.

Same data, ranked

  1. Health / social care152
  2. Transport / roads101
  3. Policing / justice82
  4. Finance / tax69
  5. Planning / environment58
  6. Staffing / HR / IT56
  7. Governance / administration55
  8. Other / miscellaneous47
  9. Education / schools38
  10. Housing / property30
  11. Population / immigration19
  12. Social security / benefits11

“Other / miscellaneous” buckets requests that didn’t fit a clear single topic (e.g. multi-subject requests, or subjects with only one or two requests each).

How long an answer takes

Response times

Mean and median response time, in calendar and working days, against the Code's 20-working-day target.

40.5Mean calendar days to respond
28.0Median calendar days to respond
29.0Mean working days to respond (plain Mon-Fri count)
20.0Median working days to respond (plain Mon-Fri count)

395 of 718 requests (55.0%) were answered within 20 working days on this plain Monday-to-Friday count. Because no public-holiday calendar is applied, true elapsed working days run slightly higher than shown, so this on-target rate is an upper bound, not an exact figure.

Trends

Year by year

Every request grouped by the year it was submitted, 2014 to 2026: how many came in, how quickly they were answered, and what share got a full answer. The headline figures above average the whole period together and hide exactly this.

The slowest year on the median was 2025 (25 working days to a typical answer, 39% within target), the fastest 2017 (6 working days, 84% within target). The busiest full year was 2025, with 152 requests.

Requests submitted per year

Full yearPartial year (see note)

Share answered within the 20-working-day target

Axis starts at 20%, not zero

Working days from submission to response

The mean sits above the median in every year: a minority of very slow answers pulls it up, so the median is the better guide to a typical request’s wait.

Outcome mix per year

Granted in fullGranted in partRefused in fullInformation not held

Each bar is one year normalised to 100%, so the full-grant share can be compared across years of very different request volume. Hover or tap a bar for the underlying counts.

Freedom of Information requests to the States of Guernsey by year of submission: count, response time, on-target rate and outcome split
YearRequestsMedian working daysMean working daysWithin 20 working daysGranted in fullGranted in partRefused in fullNot held
2014(partial)151327.167% (10)53% (8)250
20151220.536.750% (6)42% (5)322
20161610.511.188% (14)25% (4)552
20173769.484% (31)59% (22)663
2018161816.575% (12)38% (6)721
2019641818.978% (50)47% (30)2752
2020571521.268% (39)49% (28)15113
2021592020.559% (35)51% (30)2234
2022522026.758% (30)52% (27)1546
2023692332.239% (27)42% (29)2785
20241032346.938% (39)50% (52)3696
20251522536.439% (60)56% (85)41188
2026(partial)661924.164% (42)62% (41)1762

Grouped by year of submission, so a request asked in December and answered in January counts against the earlier year. 2014 and 2026 are partial years - the log starts 25 March 2014 and runs to 20 August 2026- so their request counts are not comparable with a full year’s, though their response-time and outcome rates are. Working days are a plain Monday-to-Friday count (no public-holiday calendar), so every on-target rate is an upper bound; and the outcome split inherits the partial verification described at the top of the page, so treat a single year’s few-point movement in the outcome mix with more caution than a sustained multi-year shift.

Show your working

Every request

All 718 requests in scope, with a link to the States' own published response letter for each. Rows marked "(unverified outcome)" kept an automated outcome call rather than being individually hand-verified - see the note above.

SubmittedRequestRespondedDays (cal. / working)OutcomeTopic
25 Mar 2014Media request for figures surrounding Les Beaucamps High School attendance(unverified outcome)1 Apr 20147 / 5Granted in fullEducation / schools
7 Apr 2014Request regarding Enteral nutrition contract(unverified outcome)22 May 201445 / 33(over target)Granted in partHealth / social care
23 Apr 2014Request regarding noise abatement(unverified outcome)30 Apr 20147 / 5Granted in fullTransport / roads
15 Jul 2014Media request for information on air pollution levels(unverified outcome)15 Jul 20140 / 0Refused in fullPlanning / environment
19 Aug 2014Request with regard to a CT Plus contract dispute(unverified outcome)9 Sept 201421 / 15Refused in fullTransport / roads
22 Aug 2014Media request for FTP reports to the Policy Council(unverified outcome)23 Sept 201432 / 22(over target)Refused in fullFinance / tax
22 Aug 2014Media request for information on hydrotherapy pools(unverified outcome)10 Sept 201419 / 13Granted in fullHealth / social care
16 Sept 2014Request for information on travel expenses(unverified outcome)16 Sept 20140 / 0Granted in fullGovernance / administration
18 Sept 2014Request for statistics on under 18 pregnancies in Guernsey(unverified outcome)14 Oct 201426 / 18Granted in fullHealth / social care
30 Sept 2014Request to Public Accounts Committee regarding FTP reports(unverified outcome)26 Mar 2015177 / 127(over target)Refused in fullGovernance / administration
8 Oct 2014Media request for PR expenditure by Department(unverified outcome)3 Mar 2015146 / 104(over target)Granted in fullGovernance / administration
14 Oct 2014Request for information relating to firefighting foam(unverified outcome)17 Oct 20143 / 3Refused in fullPlanning / environment
3 Nov 2014Media request for cost of contact with Orchard PR for the MyHarbours project(unverified outcome)3 Nov 20140 / 0Granted in partGovernance / administration
24 Nov 2014Request for statistics on self-harm(unverified outcome)17 Feb 201585 / 61(over target)Granted in fullHealth / social care
18 Dec 2014Request for statistics regarding arrests(unverified outcome)19 Dec 20141 / 1Granted in fullPolicing / justice
115 of 718

States of Guernsey, Freedom of Information disclosure log (gov.gg/information) - every response letter referenced below is published there.

Who actually answers

Which committee is slowest

Requests submitted 1 January 2021 onward, grouped by which committee or department answered - not published on the States' disclosure log itself, but stated inside 430 of the 501 response letters from that period.

Of the 12 committees below, a current, named individual accountable for how the department runs, either its senior civil servant or its Committee Secretary, could be verified against the States’ own website for only 4. For the slowest of them, the Committee for Home Affairs, no current officer of either kind is publicly named anywhere on gov.gg.

Freedom of Information response times by committee, requests submitted 1 January 2021 onward, with the current named officer or Committee Secretary where one could be verified
CommitteeRequestsMedian working daysMean working daysWithin 20 working days
Committee for Home AffairsNo current named officer found8639.559.530%
Policy & Resources CommitteeBoley Smillie, Chief Executive & Head of the Public Service1192427.240%
Committee for Health & Social CareNiki Cleal, Committee Secretary942437.238%
Civil Contingencies AuthorityNo current named officer found72323.043%
States of Guernsey (unspecified)No current named officer found52228.240%
Committee for Education, Sport & CultureNick Hynes, Director of Education222030.864%
Committee for the Environment & InfrastructureNo current named officer found301919.757%
Committee for Employment & Social SecurityNo current named officer found151922.367%
Committee for Economic DevelopmentHelga Jennings, Committee Secretary91926.667%
Traffic & Highway ServicesNo current named officer found1218.516.467%
States' Trading Supervisory BoardNo current named officer found131817.869%
Planning ServiceNo current named officer found727.686%

Committee attribution is read from each response letter’s own text (a line reading “Response provided by...”), which only appears in letters from roughly 2021 onward - the older letter template used before that never states which committee answered, so this breakdown cannot be extended back to the full 2014 record. Committees with fewer than 5 attributed requests in this window are left off the list rather than ranked on too small a sample. 71 of 501 requests in this window are excluded from every row above: either the letter did not clearly name a single committee, or it named more than one jointly. The named officer under each committee, where found, is that committee’s senior civil servant or, where none could be verified as current, its Committee Secretary - Guernsey replaced one-Chief-Officer-per-committee with a single unified civil service in 2019, so most committees no longer have one clearly identifiable senior officer published anywhere current; a gap here reflects that, not a research shortfall. Hover an officer’s name for any scope caveat; click through to its source.

A different mechanism

Rule 14: written questions to Committee Presidents.

Distinct from Freedom of Information above: a Rule 14 question can only be asked by a States Member, addressed to a named Committee President rather than the States generally, and is governed by the States’ own Rules of Procedure rather than the FOI Code - a written reply is due within 15 clear days of receipt, extendable to 30 if the Presiding Officer agrees 15 would be unreasonable in a particular case.

What Members ask about

Written questions by topic

All 440 Rule 14 written questions on parliament.gg's own record, 10 January 2014 to 28 August 2026, by subject - same taxonomy as the FOI topics above.

Same data, ranked

  1. Other / miscellaneous69
  2. Staffing / HR / IT67
  3. Health / social care59
  4. Planning / environment52
  5. Education / schools43
  6. Finance / tax42
  7. Transport / roads36
  8. Policing / justice29
  9. Governance / administration18
  10. Housing / property17
  11. Social security / benefits5
  12. Population / immigration3

Bridgehead’s own subject categorisation of each question’s title, not a States-published classification - “Other / miscellaneous” covers question titles too short or generic to place in a single topic (e.g. a bare deputy’s name, or a one-word title like “Waste” with nothing else to go on).

How long an answer takes

Written question response times

Mean and median response time against the Rule 14(2) target, from 56 questions with a distinct, verifiable response date (26 March 2025 to 28 August 2026).

15.9Mean calendar days to respond
15.0Median calendar days to respond
80%Within the 15 clear day target
100%Within the extendable 30 clear day cap

Scoped to 56 of 440written questions on record: the rest predate the ingest that started capturing a genuine, distinct response date, and carry only a count (topics above), not a reliable turnaround figure - see getWrittenQuestionStats() for exactly which rows qualify and why. “Clear days” per Rule 14(2) excludes both the day a question was asked and the day it was answered.

Trends

Written questions year by year

How many Rule 14 written questions States Members asked each year, 2014 to 2026, and - for the years where a genuine response date exists - how quickly Committee Presidents answered.

Questions asked per year

Full yearPartial year (see note)

Response time, where verifiable

Rule 14 written question response times by year, from questions with a distinct verifiable response date
YearQuestionsMedian daysWithin 15Within 30
202516 of 351556%100%
2026(partial)40 of 421590%100%

“Questions” is the number that year with a distinct, verifiable response date, out of all asked. Median is in calendar days; “within 15” and “within 30” are the Rule 14(2) clear-day target and its extendable cap. Earlier years carry a count only - no genuine response date was captured for them - so no trend can honestly be drawn further back than this.

Counted by the year a question was asked. 2026 is a partial year, running to 28 August 2026. 2016 shows as zero because no question dated that year appears in parliament.gg’s question record, which this page reads from - more likely a gap in that record than a year in which no Member asked a written question, so read it as missing rather than as none.

Who actually answers

Which committee is slowest to answer a written question

From the same reliable-response-date subset as the response-time figures above - most committees don't have enough of those to rank, so this list is short on purpose.

Rule 14 written question response times by committee, from questions with a distinct verifiable response date
CommitteeQuestionsMedian daysMean daysWithin 15
Committee for Economic Development51514.480%
Policy & Resources Committee241516.871%
States' Trading & Supervisory Board51514.6100%
Committee for Health & Social Care71516.386%
Committee for Home Affairs71516.186%

Committees with fewer than 5 questions carrying a genuine response date are left off this list - most of the record predates reliable response-date capture, so only a handful of committees clear that bar. Not a full ranking of every committee, just the ones with enough evidence to say something about.