Bridgehead Communications
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Found by Lottie

Care management CRM

Care & nursing home management

A cloud CRM, occupancy-management and resident-intake platform that helps care homes manage enquiries, leads, resident matching and occupancy growth.

The read

Found by Lottie (also marketed as Found CRM) is the B2B operations product behind the consumer marketplace Lottie: a cloud CRM that manages enquiries, occupancy and resident intake for care providers. It streamlines admissions workflows, supports occupancy growth and improves stakeholder engagement through intelligent enquiry tracking.

The company says it now supports more than 1,700 care home and home-care services — a base that also feeds enquiry demand from the consumer-facing Lottie marketplace, creating an unusual two-sided model in UK care tech.

The Bridgehead view

The marketplace-plus-CRM pairing is the interesting bit: Found turns Lottie's consumer demand into a provider tool. The story is less 'another CRM' and more 'the operating layer of a two-sided care network'.

Work with us

Building a care-technology brand?

We run PR and public affairs for the companies in this market — from category launches to funding announcements and policy engagement. We also rank the sector in the annual CareTech Power List.

Choosing systems for your service?

We help care providers grow — occupancy-led marketing, CQC and policy communications, and sector reputation that wins families and commissioners.

The firm that knows care tech

We map this sector because
we represent it.

Whether you build care technology or buy it, we know the market, the media and the policy landscape it operates in. Thirty minutes with a partner tells you if we can help.