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DrDoctor
NHS patient engagement platform
Patient access & engagement
Patient engagement platform managing appointment bookings, reminders and remote monitoring for over 70 NHS trusts and health boards.
The read
DrDoctor's patient engagement platform handles appointment booking, reminders, remote monitoring questionnaires and waitlist management for NHS trusts, and the company says it now manages roughly 40% of UK outpatient appointment activity.
Its August 2024 acquisition of Maia, a personal health record and care-planning platform, marked its first move into mental health and community care, extending beyond its original outpatient-booking focus.
The Bridgehead view
DrDoctor's outpatient-booking scale gives it a foothold most patient-access rivals lack: hospital procurement cycles, not GP practices, which is a structurally different, slower-moving but stickier sales motion worth telling differently in its PR.
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Working across the healthcare sector?
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Related platforms
Others in the sector map
NHS patient communications
Accurx
The near-ubiquitous messaging and online-triage platform connecting NHS GP practices, and increasingly hospitals, directly with patients.
ReadOnline patient triage (part of Huma)
eConsult Health
GP-founded online triage and consultation platform used across thousands of NHS practices, now operating as part of Huma Therapeutics following its 2024 acquisition.
ReadAI-supported patient triage
Klinik Healthcare Solutions
Finnish-founded AI-supported triage and care-navigation platform used by NHS GP practices to route patient requests to the right care pathway.
ReadThe firm that knows medtech
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