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The Access Group (Servelec / RiO)
Health and social care records suite
Clinical workflow & hospital operations
UK enterprise software group whose Health, Support and Care division, built around the acquired Servelec business, supplies RiO and other patient-record and case-management systems across NHS mental health, community and social care.
The read
The Access Group is a large UK enterprise software company that acquired Servelec in September 2021 to build an integrated health and social care offering, folding in Servelec's RiO electronic patient record and patient administration system alongside Mosaic and Synergy social-care case management software, now sold under the Access Health, Support and Care brand.
Access itself is one of the UK's largest privately owned software groups, backed by private equity investors Hg and TA Associates plus Singapore's GIC, with health and social care forming one division within a much broader enterprise software portfolio spanning HR, finance and hospitality. Access RiO went live at Oxford Health NHS Trust in 2023, evidence the product line remains actively developed post-acquisition.
The Bridgehead view
Access's health business is a division of a multi-billion-pound horizontal software group rather than a dedicated healthcare vendor, which changes the sales conversation: NHS and council buyers are dealing with a supplier whose healthcare roadmap competes internally for investment against much larger non-health product lines.
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Working across the healthcare sector?
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ReadThe firm that knows medtech
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